resist to 50409 to re-join the resistance.
address to fix those, or
reset to reset your entire account, though that shouldn’t be necessary.
Resistbot is free to use! You’ll only need to pay whatever your mobile carrier charges you for text messages. Most new plans offer unlimited texting. Your donations pay for the texts, calls, faxes, and postage. (Not tax-deductible at this time.) If you want to help defray our costs, try the bot on Messenger, Viber, or Telegram.
Each carrier seems to handle message encoding a little differently. As we work through all of these specific cases, you can fix this problem by removing all ‘special’ characters from your message: return breaks, directional quotes / apostrophes, symbols like %, $, etc. This should make your message go through.
Some carriers on certain mobile plans, especially prepaid plans, will block shortcodes. Please call your carrier and ask them to unblock shortcodes on your account! You can also try texting
resist to our full number 202-335-4008 or use Messenger, Viber, or Telegram versions instead.
You don’t need a smartphone, just a text-capable mobile phone. Open the app you use to text. On many phones it’s called messages. In the phone number, or ‘To:’ field, type
50409, and in the message body,
resist. Tap send, and that’s it!
Once you register with an address, you can text
president to message your officials.
Senate will prompt you for which Senator you’d like to contact. State representatives and mayors are coming soon.
commands to see them, or
tip for tips about how to best write letters, features, and more.
The L2E team will make very small edits that simply make it make sense for a letter to the editor. Nothing that changes what is really being said. Just pronouns to proper nouns and spelling mistakes. If your letter is addressed to a specific goverment official, the L2E team makes sure the letter starts out “Dear Representative or Senator X”, then will leave the pronouns as is. Letters directly to Representaives and Senators are pretty effective when printed in newspapers!
We use your information to send your messages and calls to the officials that represent you, give them ways to respond, to sign your letters, and otherwise show you’re a real constituent. Without including this information, your message will not count. Congress throws away messages or deletes voicemails without information to verify that you’re a constituent.
Congressional staffers tell us they are helpful. One such staffer told us, “at least once a month I had a designated block where I called constituents in order to follow up on their letters, especially if they’d written in about something personal. And I know some offices have the Member of Congress do that from time to time.” The information on your letters whether phone, email, or address is so you can get a response.
Real public servants read your letters, so we want our service to respect the hard work they are doing, and for your letter to be fully considered. We understand that you may be upset about a particular issue (we are too!) but please write something you’d want read aloud on the House or Senate floor, profanity and excessive punctuation will be rejected.
Yes! According to Kathryn Schultz, who interviewed, among others, Brad Fitch of the Congressional Management Foundation,
Contrary to popular opinion… written communications are an effective way of communicating with Congress, as are their electronic kin. “Everything is read, every call and voice mail is listened to,” Isaiah Akin, the deputy legislative director for Oregon’s Senator Ron Wyden, told me. “We don’t discriminate when it comes to phone versus e-mail versus letter.” As it turns out, some less egalitarian offices do discriminate, but not in the direction you might expect. According to a 2015 C.M.F. survey of almost two hundred senior congressional staffers, when it comes to influencing a lawmaker’s opinion, personalized e-mails, personalized letters, and editorials in local newspapers all beat out the telephone.
Here’s a few users sharing letters they got back from their officials.
Fax was a workaround to the problem of busy phone lines early on, but as Resistbot signed up more users, it became self-defeating. Congress wasn’t designed to handle the volume of faxes our users were sending, over 5 million pages in six months, and so many offices began to pull the plug, we filled all their fax lines up, and broke at least one machine. (Sorry!) We were also getting in the way of key constituent services for veterans and other groups that still fax.
What the bot does now: it first tries to deliver electronically directly into the Congressional message system. We worked with Congress to make this possible, it is the fastest and most reliable method, and easiest for staffers to handle. If Resistbot has a problem with this system, it will fall back to fax or postal mail. You do not have to think about how your message should be sent anymore, it will send it in the most effective way possible. Read more about this change or more about effectiveness of different methods.
The Congressional system above, CWC, requires a title, and unfortunately they only accept a small set of them: Mr, Mrs, or Ms. Resistbot has lodged this as a complaint with Congress, and is working on a way around this it, we as a company do not believe that you have to choose a binary title.
We don’t. We’re a team of volunteers working around the clock to make this free for you. The texts, faxes, postage and calls are paid for with your donations.
reminders to get reminders! The old reminder system was both expensive, and caused slowdowns and problems for all users, especially during peak usage, so we had to turn it off and re-design it. We’re sorry for the inconveience. The new system will remind you the day after your last letter, and then a few days later, before settling into a weekly schedule. If you write every day, it will be daily.
Editing isn’t supported yet, but it matters less than you think. The occasional typo shows staffers that your message is from a real human and not a copied script. The best way around this is to
clear your message, copy and paste your texts back in, and make edits that way. You can also
add to your message.
Congressional staffers tell us that form letters and petitions are usually treated less seriously as they take very little effort. Please don’t use scripts with Resistbot. Occasionally they will get bulk responses, but generally staffers look for, and elevate, original messages from constituents, often times reading these on the floor of the House or Senate. They don’t have to be complicated, just a few genuine sentences and hopefully a personal story from you—a real voter. Don’t worry about typos or mistakes, it further shows you’re a real person who hasn’t been given a script by an activist group—many of whom don’t care if messages go to the right officials, or if your officials can write you back. This type of communication just slows things down in Congressional offices.
To cut down on costs/fraud, currently we only respond to U.S. numbers beginning in +1. When you sign up, just provide the address for the last place you lived in the U.S. or where you’re registered to vote / get your absentee ballot. Those officials still represent you. If you don’t have a U.S. number, use the bot on Messenger, Viber, or Telegram.
We’re a group of over 100 volunteers deeply opposed to the direction of the country. We built this to faithfully deliver your voice to Congress. Resistbot was started by Eric Ries and Jason Putorti.
By default the bot will text you occasionally about upcoming elections, possible events nearby that you might be interested in, or on issues pending before Congress that you might want to hear about. It would be unusual to receive more than one per week, if that. You can toggle these alerts by texting
issues at any time. If you’d like the bot to remind you to write your officials once in a while, text
If your answer isn’t here, you can email us or text us at (202) 930-9888. Please include your name, phone number, cell carrier, and phone model to help us fix the bug. Screenshots may help too. Due to heavy volume, and only volunteers on support, it may take a bit to get back to you, we appreciate your patience!
Donate to keep your texts, faxes, letters and calls going through. We can’t continue without your support. You can also volunteer as a programmer (our tech stack contains Python, Flask, RapidPro, AWS), help us QA, provide customer support, design, social media, be an ambassador, or submit our users’ letters to the editor. If you have a resistance group that wants to use this, or have any other questions we didn’t answer here, please email us.